I think customer service should be our number ONE priority! I love sending out packages and having the customer respond with wonderful comments. It just makes what we do that much more enjoyable. I thought other home-based retailers might enjoy a glance at how I package my collars.
I use paw print tissue paper that is available from Nashville Wraps and include in each package a collar care instruction sheet,a request for photo sheet, and the ever so important reminder about feedback sheet:
I also include a business card (or two), handmade magnet with my shop info, a thank you card, and any other little Freebie I have available:
I wrap it all up and seal it with a handmade logo sticker and paw print ribbon:
At this point, I print out a packing slip and stamp "Thank You" on it and do the same with the Paypal shipping label:
I tape the shipping label on the front of a shipping envelope (I love the poly mailers from UPAKNSHIP), insert the packing slip and merchandise, and add another logo sticker on the back of the package:
Here are just a few of the comments regarding my packaging:
Great packaging - just like X-mas ! Will buy again and again !
Fast shipping and great packaging, with extra little goodies included. Thanks!
Great quality, fast shipping. Thank you for the little extras, I will definitely be back again!
Got them super fast, craftmanship is excellent, just precious. Even sent little suprises. Very friendly, will definitly order again.
Thanks for reading and I hope I have inspired you to take time to send out fun packages!